Política de envío

We are committed to delivering your orders quickly and securely. Below, you'll find details about our shipping process, costs, and timelines.

Processing Time

• All orders are processed within 1-2 business days after payment is confirmed.
• Please note: Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times

We offer the following shipping options:

Netherlands

• Standard Shipping: €3.95 (Free for orders over €60)
  Estimated delivery time: 1-2 business days

European Union

• Standard Shipping: €7.95 (Free for orders over €100)
  Estimated delivery time: 3-5 business days

International

• Standard Shipping: €29.95 (Free for orders over €180)
  Estimated delivery time: 7-21 business days

Please note: Delivery times are estimates and may vary based on customs clearance, weather, or unforeseen courier delays.

Shipping Carriers

We work with trusted shipping carriers such as PostNL, DHL, and UPS to ensure your order reaches you in perfect condition.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.

Customs & Import Duties

For international orders, customs or import duties may apply. These fees are the responsibility of the recipient and are determined by your local customs office.

Shipping Issues

We strive to ensure your order arrives safely. However, if your package is lost, delayed, or arrives damaged, please contact us at hello@divejewellery.com with your order number, and we will assist you promptly.

Incorrect Shipping Address

Please ensure your shipping address is accurate during checkout. If you notice an error, contact us immediately at hello@divejewellery.com. We cannot be held responsible for delays or lost packages due to incorrect addresses.

Contact Us

If you have any questions or concerns about shipping, please feel free to contact us at hello@divejewellery.com.